Shipping and Delivery
Our Digital Distribution Approach
At JM Locker Private Limited, we provide cloud-based ERP solutions and digital IT services aimed at supporting mobile retail businesses. These services are delivered exclusively through online platforms, with no physical items involved.
Methods of Service Provision
Our digital solutions are delivered using the following channels:
-
Online Cloud Portals: Clients can log in to our web-based ERP systems using secure browser access.
-
Email Notifications: Setup instructions, credentials, and documentation are sent directly to your email.
-
Client-Specific Dashboards: Each customer gets a secure portal to manage and monitor services.
-
Remote Installation: Our technical team handles the complete setup process remotely.
Timelines for Service Availability
-
Quick Access: Login details are typically shared within 5–10 minutes of successful payment.
-
System Live Time: Standard ERP services are up and running within 30 minutes.
-
Personalized Configuration: Custom setups may require 1–2 working days.
-
Support Window: Our support team is available from 9:00 AM to 6:00 PM IST to assist you with deployment.
No Physical Product Delivery
Please be aware of the following regarding physical deliveries:
-
No Tangible Items: We do not ship or sell any physical goods or equipment.
-
No Delivery Charges: There are no shipping fees as everything is digitally transmitted.
-
No Shipping Address Needed: Since delivery is online, a postal address is not required.
-
Global Reach: Our services are accessible from anywhere with a stable internet connection.
-
Environment-Friendly: All processes are fully digital, with no packaging or logistics involved.
Technical Requirements
To use JM Locker Private Limited’s online services, please ensure you meet the following system criteria:
- A reliable internet connection (minimum recommended speed: 2 Mbps)
- A modern web browser such as Chrome, Firefox, Safari, or Edge
- Compatible devices like Windows PCs, Macs, Android phones, or iPhones
- Browser permissions must allow access to our service domains
Customer Support and Setup Help
We provide full support to help you get started smoothly:
-
Free Initial Setup: All users receive onboarding assistance at no extra charge.
-
Training Materials: Users get access to tutorials, guides, and documentation.
-
Live Support: You can reach us via email or phone during business hours.
-
Remote Troubleshooting: Our team offers remote help for any technical issues.
Service Availability and Performance
-
Always On: Our platforms are accessible 24/7.
-
High Uptime: We maintain a 99.9% uptime rate for all services.
-
Maintenance Notices: Scheduled downtimes are communicated in advance.
-
Backup & Recovery: We use secure systems for data backup and disaster recovery.
Contact Us
If you have questions regarding service access, delivery, or
support, feel free to reach out:
Email: sales@tigerlocker.in
Phone: +91 8209937124
Address: Phase-1, Orchid-13, 1st
Floor, Krish City,
Tapukara, Bhiwadi, Rajasthan - 301707