JM Locker Private Limited

1. About This Policy

At JM Locker Private Limited, we’re committed to protecting your personal information. This privacy notice explains how we gather, handle, and secure data when you engage with our digital tools—including our Mobile Device Management (MDM/EMM) platforms, cloud ERP software built for mobile retail operations, website, and other associated services. By using our platforms, you accept the terms outlined below.

2. What Information We Gather

We may collect and store the following types of data:

Personal identifiers such as your name, contact number, email, and business details
Device-related information used for managing and monitoring through our MDM/EMM solutions
User behavior and interaction insights
System logs and technical diagnostics
Customer service communications and troubleshooting history

3. EMM/MDM Usage Guidelines

Use of our device management tools is subject to these conditions:

Access is limited to authorized users with valid licenses
Solutions must be used strictly for legitimate enterprise operations
Any misuse such as unauthorized control or data compromise will lead to service suspension
JM Locker Private Limited reserves the right to discontinue service if the following occur:

Violation of privacy or data protection laws
Unapproved modifications to system settings
Suspicion or evidence of illegal activity
Non-compliance with agreed terms or unpaid dues

Zero-Touch Enrollment Limitations

We prohibit the following when managing zero-touch devices:

Applying financial or lease restrictions without proper consent
Deploying monitoring applications for non-business purposes
Pushing apps automatically without mutual consent
Developing internal tools solely for private use without approval

Violations may result in deactivation or permanent discontinuation of access.

4. ERP Access & Subscription Terms

Our ERP solutions are offered on a subscription basis. By enrolling, you acknowledge and accept these conditions:

Subscription Models: Available in both monthly and yearly formats, with pricing provided during signup or onboarding
Payment Terms: Charges must be paid upfront; late payments may result in account restrictions
Auto-Billing: Your plan will automatically renew unless cancelled beforehand
Cancellation: You may end your subscription anytime; however, no refunds are issued for unused time
Trial Access: Any trial accounts are treated with the same privacy standards and will expire if not upgraded
Data Availability: ERP data access is exclusive to active accounts. Expired users have 30 days to request their data

Cancellation and Refund Policy

Here’s how subscription cancellation works:

Cancellation Process: Cancel through your dashboard or by writing to sales@tigerlocker.in
Effective Timing: The cancellation becomes effective at the end of your current billing term
Access Period: You’ll retain access until the paid period ends
No Partial Refunds: We do not offer reimbursement for unused time
Billing Closure: After cancellation, no further payments will be collected
Export Requests: Users must download their data within 30 days of service expiration

Digital Product Delivery

Since our ERP software is delivered digitally, here’s what you need to know:

Product Type: Fully web-based—no shipping or physical goods involved
Account Setup: Login credentials are shared via email after payment verification
Delivery Terms: No shipping timeline, no freight costs, and no physical delivery process
Customer Support: All setup and help are provided remotely via chat, email, or phone
User Responsibility: Clients are responsible for maintaining devices and internet access

5. Data Protection

Your privacy is important to us. Our security systems include:

Advanced encryption for data both during transfer and in storage
Ongoing security reviews and system patches
Multi-level access control and authentication
Cloud infrastructure with backup and recovery mechanisms

6. Purpose and Disclosure of Data

The data we collect is used for the following reasons:

To operate and enhance our ERP and EMM systems
To personalize and improve your user experience
To manage communications, support, and notifications
To meet regulatory and contractual duties

We never trade or sell your personal data. Information may be disclosed only:

With your express permission
When legally required by governing authorities
To enforce our terms and protect our intellectual property

7. Ending Services

If your account or service is deactivated, the following applies:

All access to our services will be disabled immediately
Stored data may be retained for 30 days unless otherwise noted
You may request a data export within this window
After 30 days, all related data will be permanently erased

8. Legal Alignment

Our practices are designed to meet applicable laws and standards, such as:

The Indian Information Technology Act, 2000
The Personal Data Protection Bill (when officially enacted)
Any other relevant regional or industry-specific compliance requirements

9. Policy Modifications

This document may be updated periodically. All changes will be posted on our website, and your continued use of our services will indicate your acceptance of the updated terms.

10. Reach Out

If you have any inquiries regarding this privacy policy or how your data is handled, you can contact us via:

Email: sales@tigerlocker.in
Phone: +91 8209937124
Address: Phase-1, Orchid-13, 1st Floor, Krish City,
Tapukara, Bhiwadi, Rajasthan - 301707

Policy last revised: July 2025

Privacy Notice – JM Locker Private Limited